For a few years now I have had my Hotmail email account linked to my Outlook client. Like many people out there I use Microsoft Outlook 2007 and this has worked perfectly for some time, and my email has downloaded automatically when opening the program. If I am waiting for an email, a simple ’send/receive’ will pull my new mail down without any issues.
All this changed recently and without warning, one day my mails were being downloaded and the next day Outlook could not access the Hotmail servers.
Folder: Inbox Synchronizing headers: reported error (0×800CCC33) : ‘Access to the account was denied. Verify that your username and password are correct. The server responded ‘Forbidden’.’
The good news is that after a bit of googling I came across a forum with lots of people having the same issue. Luckily someone had done abit more digging and had found an explanation :
In June 2009, Microsoft announced a change to the way Outlook, Outlook Express, and Entourage programs access Hotmail which may require customers to take action.
To continue to receive e-mail from your Hotmail account, please select one of the alternative solutions …... Full details here
As I have Outlook 2007 the solution involved downloading and installing ‘Office Outlook connector‘. This was a simple install and a quick restart of Outlook had my email downloading within no time.
A suprisingly painless fix from Microsoft but I have to agree with the people in the forums that an automatic prompt to install the connector and a less cryptic message from ‘Send/Receive’ would have been preferable.
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